Flight Follower

0003 – Teterboro, New Jersey
Department 0003
Employment Type Full-Time
Minimum Experience Entry-level

Come work for Meridian at our facility in Teterboro, New Jersey!

Meridian has a proud history dating back almost 70 years. Over the decades, we have grown from a small aircraft maintenance business into a full-service private aviation company. Along the way, we have learned that exceptional customer service is what our customers value most. That philosophy, along with our dedication to putting safety first, is the cornerstone of our culture at Meridian. We are proud to have earned numerous industry awards and accolades for our outstanding service and high safety standards, but that wouldn't be possible without the great people that we hire. 

At Meridian, we are looking for highly motivated and skilled individuals who understand that their actions will leave a lasting impression upon our customers, which contributes to the reputation of our company.

 Position Summary:

In this role, you will support the flight coordinators by tracking every flight leg and making sure the customer receives timely updates on the movements of aircraft. The aircraft times will be recorded electronically and on the flight logs to ensure compliance with FARs. You will also be responsible to ensure that prearranged services are in position as requested. Good situational awareness is required, as you will be responsible to track several flights at the same time and ensure delays are communicated to the appropriate personnel.

Essential Duties and Responsibilities:

The essential functions include, but are not limited to the following:

  • Track all flights and update customers and company personnel as necessary

  • Monitor several websites for ATC delays

  • Be familiar with ATC delay programs and traffic initiatives and how they affect each flight

  • Advise the appropriate personnel of potential or actual delays/service issues

  • Confirm with flight crews that the start-of-the day checklist has been completed

  • Record crewmembers flight time in compliance with the company’s crew scheduling procedures to ensure that each flight has a legal crew available

  • Record all flight times (OUT, OFF, ON and IN) for each leg

  • Ensure that all passenger/crew services are in position prior to departure and arrival including, but not limited to, ground transportation, catering, and connecting flights

  • Arrange for and coordinate crew transportation, hotels and other passenger amenities/transportation

  • Provide operational data and reports to personnel as necessary

  • Comply with, and participate in, Meridian's Safety Management System and OSHA training and programs

  • Other duties as assigned

Qualifications (Knowledge, Skills, and Abilities):

The requirements listed below are representative of the knowledge, skills and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • High School diploma or general education degree (GED)

  • One year of related experience and/or training; or equivalent combination of education and experience

  • Must be resourceful and highly constructive in dealing with new situations

  • Must be able to work well without supervision

  • Must be able to multi-task

  • Ability to read and comprehend simple instructions, short correspondence and memos

  • Ability to write simple correspondence with attention given to grammar and spelling

  • Primary language is English; Bi-lingual a plus

  • Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals

  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

  • Ability to interpret a variety of instructions furnished in written, oral, diagram and schedule form

  • Basic computer skills required. A good working knowledge of Microsoft Outlook, Word and Excel, and internet searches

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  • Location
    Teterboro, New Jersey
  • Department
    0003
  • Employment Type
    Full-Time
  • Minimum Experience
    Entry-level
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